Business owners are busy! Having extra help, someone to take those necessary but repetitive tasks off your hands can make a huge difference. You may be wondering how a virtual assistant can help you in your particular business. An experienced and professional virtual assistant can be a valuable part of your team, assisting with the three types of administrative tasks below.
Data Entry
From bookkeeping to customer databases to social media analytics, there are several areas of business that require meticulous data entry. For this type of task, it’s best to have a virtual assistant who is detail-oriented and very good at catching errors. This person can handle all types of data entry, including:
- Updating customer information.
- Reviewing data for accuracy.
- Creating reports from compiled data.
- And many more.
E-Commerce
With an e-commerce business, there are several tasks that need to be completed on a daily basis that involve both product and customer management. Again, it’s good to hire a virtual assistant who is excellent with details, works well with your customers and staff, and also has knowledge of the particular sales platform of your business. E-commerce tasks can include:
- Uploading products to the website.
- Adding/updating product descriptions.
- Overseeing website transactions.
- Helping with customer support.
- Any other tasks as needed.
Client Management
Client management can take several forms, from managing a customer relationship management platform to working directly with your clients. For this position, you’ll want a virtual assistant who is personable and sees the client as a valuable part of your business. This person can complete several tasks, such as:
- Booking online or in-person appointments.
- Providing necessary follow-up.
- Replying to and sending emails.
- Sending reports and invoices.
- Other tasks as your business needs.
Now that you have a better idea of how a virtual assistant can help you, what are you waiting for? The team at TMC Typing & Internet Services has over 20 plus years of experience helping business professionals with these types of tasks and many more. Contact us today to find out the many different ways we can help you.